Introduction

We, YujLinks Services Private Limited ("Company"), are committed to protecting the privacy and security of your personal information, especially in the context of Yoga Wellness and Special Child Care Services including Speech Therapy. Your privacy is important to us, and maintaining your trust is paramount.

This privacy policy explains how we collect, use, process, and disclose information about you. By using our website/app/platform and affiliated services, you consent to the terms of our privacy policy ("Privacy Policy") in addition to our "Terms of Use." We encourage you to read this privacy policy to understand the collection, use, and disclosure of your information from time to time and to keep yourself updated with any changes and updates we make to this policy.

This privacy policy describes our privacy practices for all websites, products, and services that are linked to it. However, this policy does not apply to affiliates and partners that have their own privacy policy. In such situations, we recommend that you read the privacy policy on the applicable site.

Should you have any clarifications regarding this privacy policy, please write to us at admin@yujlinks.com

The Collection, Storage, and Use of Information Related to You

We may automatically store certain information, including but not limited to information about your web browser, IP address, cookies stored on your device, and other information about you based on your behavior on the website. We may use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis. It may include the URL that you just came from (whether this URL is on the website or not), the URL you next go to (whether this URL is on the website or not), your computer browser information, your IP address, and other information associated with your interaction with the website.

We may share information related to your browsing history or information shared by you with third parties as per statutory needs.

We also collect and store personal information provided by you from time to time on the website/app. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient, and safe experience customized to your needs, including:

  • To enable the provision of yoga, speech therapy, or related services opted by you;
  • To communicate necessary account and service-related information from time to time;
  • To allow you to receive quality customer care and progress reporting services;
  • To comply with applicable laws, rules, and regulations; and
  • To provide you with information and offers on health and wellness products, services, updates, promotions, and relevant affiliated service providers and partners.

Where any service requested by you involves a third party, such information as is reasonably necessary for YujLinks Services Private Limited to carry out your service request may be shared with such third party.

We may use your contact information to send you notifications based on the sessions allotted to you and also based on your interests and prior activity. The Company may also use contact information internally to direct its efforts for service improvement, to contact you as a survey respondent, to notify you of service-related updates, and to send you wellness or therapy-related materials.

Contacts Permissions

If you allow us to access your contact list information, including your and your contacts' email IDs and any other details saved therein, it enables us to provide features to you and your contacts such as sharing progress updates, inviting your contacts to explore therapy/yoga, and sending referrals. We may also use this information to make experience-based recommendations. This information will be synced from your phone and stored on our secure servers.

Health and Therapy Information

We collect child-specific data (for Special Child Care services), including but not limited to developmental milestones, therapy progress, session feedback, medical notes, therapy audio/video sessions (if consented), and personal history. This is securely stored and only shared with authorized professionals on a need-to-know basis.

Financial Information

You may choose to provide payment-related financial information (credit card, debit card, bank account details, name, billing address, shipping address, phone number, etc.) on the website/app. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure websites of approved payment gateways, which are digitally encrypted.

YujLinks Services Private Limited will not use your financial information for any purpose other than to complete a transaction with you. Additionally, your information may be used to communicate with you and screen orders for potential risk or fraud.

Device Information

We may need your device permission to get information about your device, like OS (operating system) name, mobile network, hardware model, unique device identifier, etc. Based on these inputs, we intend to optimize your app experience and thereby serve you better.

Location

This permission enables us to give you the benefit of assigning therapists near your location or for personalized wellness content.

SMS

The auto-read SMS feature streamlines the user login process by automatically retrieving OTPs sent via SMS. This ensures a seamless authentication process and enhances user convenience while complying with privacy regulations and user consent requirements.

Wi-Fi/Internet Connection Information

When you allow us the permission to detect your Wi-Fi/Internet connection, we optimize your experience, such as video therapy quality or better app content delivery.

You may choose not to use a particular service or feature on the website/application and opt out of any non-essential communications from YujLinks Services Private Limited.

Security Practices

We have in place appropriate physical, electronic, and managerial procedures to safeguard against the loss, misuse, and alteration of your personal information. However, we cannot guarantee absolute security due to inherent risks associated with the internet. By using our website, you agree that YujLinks Services Private Limited will have no liability for disclosure of your information due to errors in transmission and/or unauthorized acts of third parties.

Changes to the Privacy Policy

YujLinks Services Private Limited reserves the right to change this policy from time to time. Any changes shall be effective immediately upon the posting of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.

Privacy Questions and Access to Your Personal Information

If you have questions, concerns, or suggestions regarding our privacy policy, we can be reached using the contact information on our "Contact Us" page or at admin@yujlinks.com

In certain cases, you may have the ability to view or edit your personal information online. If your information is not accessible online and you wish to obtain a copy or correct it, please contact us immediately.

Before we provide you with any information or correct any inaccuracies, we may ask you to verify your identity. We may contact you within seven working days of your request.

Grievance Redressal Officer

If you wish to correct or update any information you have provided, you may do so online on the website itself. Alternatively, you may contact YujLinks Services Private Limited to correct or update such information by writing to us at admin@yujlinks.com

In the event of loss of access to the website, you may contact us at the same email.

In the event that you have a grievance regarding our privacy policy or data usage practices, you may reach out to our Grievance Redressal Officer:

Grievance Redressal Officer: Mr. Sudhansu Bhusan Satapathy

Email: admin@yujlinks.com